Terms and Conditions for Ordering

  • General

    These terms and conditions will apply to all transactions placed online with Enterprise Tackle Ltd. Please read carefully before placing any order. All contracts shall be governed by and construed in accordance with English Law and any dispute between us will be resolved exclusively in the courts of England and Wales. Nothing in these terms and conditions will be deemed to affect your statutory rights.

    By using this site you are agreeing to these terms and conditions.

    Ownership of Goods

    All items supplied to the customer remain the property of Enterprise Tackle until final payment of all sums owing in respect of those goods has been received in full by us.

    Payment Cancellations, Returns and Exchanges

    In accordance with the distance selling regulations we will be happy to provide a refund or exchange for any item provided. Please contact us within 14 working days of your order receipt via post or Email. We can then arrange for your refund to be processed (this may take up to 30 days). As part of your contract with us you are required to return any unwanted items to us within 30 days of cancellation at cost to you. Any goods sent in error will exchanged free of charge. Please note that you are obliged to have taken reasonable care of the items and we reserve the right to deduct the cost of recovering the items should you not return them to us within 30 days of cancellation.

    Comments and Complaints

    If you wish to comment or complain about any aspect of your dealings with us please write to:

    Enterprise Tackle, 6, Darlington Close, Middlefield Ind Est, Sandy, Bedfordshire, SG19 1RW

    Telephone us: 01767 691231

    Send an email:  enquiries@enterprisetackle.co.uk

    Please ensure that you include your order number, home postcode and contact telephone number in your correspondence.

    Products, Prices and Content

    Whilst every effort is made to ensure the pictures and colours depicted on the site match as closely as possible those of the actual product due to technical limitations, some colours may vary.

    All prices are shown in pound sterling (£) and are inclusive of UK VAT at the current rate unless clearly stated.

    Prices, product descriptions and specifications are checked to the best of our ability, and whilst every effort has been made to make them accurate, no responsibility will be accepted for errors and omissions.

     

     

  • Payment by Credit card, Debit card or Paypal.

    paypal-payment-cards

    Primary payment for any submitted orders when using the Enterprise Tackle website is via our payment service, Paypal.

    This allows you to make payment securely using either a personal Paypal account, if you have one, or using any of the credit or debit cards accepted by Paypal.

    You can read the terms and conditions for use of Paypal here.

     

     

     

  • Freight and Carriage Charges

    U.K. mainland postage is charged by a fixed rate shipping charge.

    • Parcels of up to a maximum 2 kilograms and value up to £20.00 will be sent by Royal Mail second class post, and will normally be delivered by the postman, 3 to 5 working days after despatch.
    • Parcels of up to a maximum 2 kilograms with a value in excess of £20.00 are sent by Royal Mail Recorded second class post and will require a signature. 

    Deliveries outside UK are charged at a fixed rate shipping charge.

    • Parcels/deliveries of all values to European countries are charged via the Zone allocated when they declare their Country in the checkout and will be sent via the UK Post Office -Air Mail - International Signed For service and the weight will be limited to 2 kilograms maximum, delivery in 5 to 7 days after despatch.
    • Parcels/deliveries to the US, Canada and the rest of the world are charged via the Zone allocated when they declare their Country in the checkout. Weight is limited to 2 kilograms maximum and will be delivered by UK Post Office -Air Mail - International Signed For service, delivery in 5 to 7 days. Items will be accompanied by a Customs declaration CN22, where appropriate.

    NB: If you are unsure about any of these please contact us for a specific quote. Contact Us

     

     

     

  • Security

    We would like you to be confident about ordering online. The final payment process is completed by transferring your order to our payment service (Paypal), we do not request your payment details in our ordering process, this is handled once you arrive at Paypal payment screen.

    Your browser will confirm that you are making any payments in a secure environment by showing a locked padlock icon or an image of a key in the bar at the base of your screen. Our payment processing service (Paypal) uses secure socket layer (SSL) technology to ensure that your details are safe and information you provide is fully encrypted so that it cannot be read by third parties.

    Your credit card details are never passed to us at any point, ensuring additional security.

    Your personal data is secure

    We will collect and store any personal data that you may volunteer whist using our services. The type of information that we will collect will include - Your title and name, known address, contact telephone numbers, e-mail address, order and payment details.

    We will collect and store information about you to allow us to process and fulfill any order requirements. In addition to the Information that you supply to us, information and data may be automatically collected through the use of cookies. Cookies are small files stored within your web browser from our website. Cookies do not collect personal information about you nor do they allow us to access your computer in any way. All information is collected lawfully and in accordance with the Data Protection Act 1998 .

    Cookies

    We use 'session' cookies to manage any items added to the shopping cart during your visit. This is only active during the time you are on the site and whilst your web browser is open.

    Enterprise will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by the Enterprise website, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how.

    Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

    Please be aware that restricting cookies may impact on the functionality of the Enterprise website.

    Cookie references to browse:

    http://en.wikipedia.org/wiki/HTTP_cookie

    http://www.bbc.co.uk/webwise/guides/about-cookies

    http://www.microsoft.com/info/cookies.mspx

     

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  • Copyright

    The contents of this site and other publications from Enterprise Tackle Ltd are owned or licensed to Enterprise Tackle Ltd or are used with permission by the owner, Reproduction strictly by permission only.

    Links to other websites

    Our website may contain links to other websites or services. You should note that we are in no way responsible for the content or privacy policies these websites / services may have in place and advise that you use caution and refer to these websites own Privacy statements and terms.

    Problems, Errors when viewing the website

    Whilst every effort will have been made to make this website easy to use and to be visible in a wide range of browser, there may be pages that have problems or errors in operation on your computer. This often due to the type and age of web browser, if this the case we would advise that it may be worth upgrading to a new version of your browser or to installing one of the latest versions of either Firefox or Safari which are fully compliant with latest web operating specifications and standards.

    Report errors

    If you do experience any problems or encounter errors, please consider reporting them to us so that we can try and remedy them and ensure you and all other visitors can enjoy the experience of visiting Enterprise Tackles website. enquiries@enterprisetackle.co.uk

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Enterprise Say - Support Your Local Tackleshop

Whilst we are providing the opportunity for you to purchase our
products from the website, Enterprise Tackle would ask that you
support your local tackle shops and buy our goods from them.
If you are unable to purchase what you need then please do use
our online shop or ask the shop to stock the item!